Customer relationships are entering a new era, one defined by real-time intelligence and AI systems that do far more than automate tasks. But more customer signal requires better management.
Category: Sales
5 best AI CRMs for real estate agents: The 2026 roundup
Real estate professionals work with a diverse range of clients, property types, price points, and locations every day. To manage client and property information, they often have to juggle a b
CRM tools with automation: Our top picks for 2025
Customer relationship management (CRM) is the backbone of every sales and marketing operation — but without automation, it can quickly become a time sink and even allow key opportunities to
Business automation tools for companies serious about growth
Growing companies struggle to grow when marketing, sales, and service departments are buried in manual tasks, working across disconnected systems, and dealing with inconsistent data. Business
CRM apps for small teams that scale with you as you grow
For small businesses and sales teams, staying connected to customers doesn’t always happen behind a desk. Conversations, deals, and follow-ups unfold on calls, in meetings, and on the road
Why your sales enablement content needs real-world credibility [new data]
I spent three years creating product-led blog posts and case studies for B2B SaaS companies before I realized something obvious: sales enablement content credibility determines whether reps w
AI vs traditional prospecting: When AI beats manual outreach (& when it doesn’t)
In the age of AI, sales organizations face a fundamental shift in how prospecting gets done. Artificial intelligence can now handle repetitive tasks that once consumed entire workdays. Reps c
Detecting bias in AI prospecting models: A how-to for sales leaders
AI-driven prospecting tools have the potential to transform sales pipelines, but they also carry the risk of reinforcing blind spots. If left unaddressed, AI models can amplify bias that syst
How to add AI to your existing CRM without disrupting sales workflows
Integrating AI with existing CRM systems has become a critical priority for sales teams. According to HubSpot’s 2025 State of Sales report, only 8% of sales reps don’t use AI at all, and thos
Modern sales orgs are leaning into marketing behaviors — here’s what that means for you [new data]
I pulled up my LinkedIn feed last week and noticed how half the posts from sales leaders looked like they could have been written by content marketers.
