When I started my own online store with Printify and created social media shops, I found out that marketing segmentation was very important for making steady sales. At first, I tried to sell to everyone, thinking that reaching more people would bring in more customers. Instead, my messages were unclear, and my sales were inconsistent….
Testimonial Questions Reps Need to Ask Their Customers
I love a good success story, especially when the main character has worked hard to overcome a specific problem. In the SaaS world, a testimonial that communicates that win is gold. The best way to share that story is by asking happy customers a few testimonial questions. In today’s buying market, it’s no secret that…
Testimonial Questions Reps Need to Ask Their Customers
I love a good success story, especially when the main character has worked hard to overcome a specific problem. In the SaaS world, a testimonial that communicates that win is gold. The best way to share that story is by asking happy customers a few testimonial questions. In today’s buying market, it’s no secret that…
How the Customer Journey Funnel Revamps Traditional Methods and Drives Business
When was the last time you moved through a customer journey funnel in just one step — seeing a product, deciding you needed it, and purchasing it immediately? Unless it’s a routine grocery item, that’s probably not how you buy. The modern buying process is far more complex, with consumers needing multiple touchpoints before making…
How the Customer Journey Funnel Revamps Traditional Methods and Drives Business
When was the last time you moved through a customer journey funnel in just one step — seeing a product, deciding you needed it, and purchasing it immediately? Unless it’s a routine grocery item, that’s probably not how you buy. The modern buying process is far more complex, with consumers needing multiple touchpoints before making…
AI Intent — Figuring Out the Purpose that Drives Service Tech
Imagine you were on a first date with someone, and they asked you, “What’s your five-year plan?” At first, it’d seem like a casual first-date question. And then, it starts to trigger some serious analysis. Are they genuinely curious about your ambitions? Testing your stability? The words may be straightforward, but deciphering the intent behind…
AI Intent — Figuring Out the Purpose that Drives Service Tech
Imagine you were on a first date with someone, and they asked you, “What’s your five-year plan?” At first, it’d seem like a casual first-date question. And then, it starts to trigger some serious analysis. Are they genuinely curious about your ambitions? Testing your stability? The words may be straightforward, but deciphering the intent behind…
Level Up Your POS Experience — Here’s What Experts Have to Say
The other day, the igniter in my oven needed replacing. I called a nearby electrician, who came over and told me how he could fix it. After agreeing to the initial quote, I instinctively had my checkbook out ready to pay the paper invoice. However, the repairman said, “Don’t worry – our app will take…
Level Up Your POS Experience — Here’s What Experts Have to Say
The other day, the igniter in my oven needed replacing. I called a nearby electrician, who came over and told me how he could fix it. After agreeing to the initial quote, I instinctively had my checkbook out ready to pay the paper invoice. However, the repairman said, “Don’t worry – our app will take…
Training AI Chatbots — The Guide for Service Teams
Ever tried chatting with a bot that seemed more confused than helpful? I know I have, several times. And while it may seem like a good idea to take out the frustration on the poor bot — forgive me, AI — the problem is almost never with the bot itself. AI chatbots, like human beings,…