{"id":5656,"date":"2025-11-03T16:30:00","date_gmt":"2025-11-03T17:30:00","guid":{"rendered":"http:\/\/www.dietdebunker.com\/?p=5656"},"modified":"2025-11-07T10:54:42","modified_gmt":"2025-11-07T10:54:42","slug":"12-great-examples-of-welcome-emails-for-new-customers-templates","status":"publish","type":"post","link":"http:\/\/www.dietdebunker.com\/index.php\/2025\/11\/03\/12-great-examples-of-welcome-emails-for-new-customers-templates\/","title":{"rendered":"12 great examples of welcome emails for new customers [templates]"},"content":{"rendered":"
I\u2019m going to say something that might ruffle a few feathers, but here it is: I\u2019m still disappointed by most welcome emails I receive. Not because I expect every brand to knock it out of the park, but because this moment, this exact moment, is such a rare opportunity.\u00a0<\/p>\n
A person was interested enough to raise their hand and say, \u201cYes, I want to hear from you.\u201d And instead of leaning into that curiosity, most marketers squander it with a bland \u201cThanks for signing up\u201d and a promise of more emails sometime in the future.<\/p>\n
That moment right after sign-up? That\u2019s the subscriber honeymoon period<\/a>. It\u2019s short, it\u2019s powerful, and it\u2019s when your new subscriber is paying attention. They\u2019re curious. They\u2019re open. They\u2019re literally waiting to see what you\u2019ll say next. And your welcome message, your first impression, can either reward that attention or quietly shut the door on it.<\/p>\n The same idea applies when welcoming a new employee. They\u2019ve said \u201cyes\u201d to your organization, likely after weeks (or months) of interviews, decisions, and excitement. That first onboarding message isn\u2019t just logistics. It\u2019s emotional real estate. It\u2019s your opportunity to affirm their choice, ease their nerves, and set the tone for what working with you will feel like.<\/p>\n Whether you\u2019re writing to a new subscriber or a new team member, the welcome email is more than a formality. It\u2019s a moment. And you only get one shot at it.<\/p>\n Table of Contents<\/strong><\/p>\n <\/a> <\/p>\n A welcome email is the first message a subscriber gets after signing up \u2014 your digital handshake. It confirms their subscription, sets expectations, and gives them a quick intro to your brand\u2019s vibe and value. It\u2019s not just polite; it\u2019s prime real estate for making a strong first impression and setting the stage for engagement.<\/p>\n Pro tip:\u00a0<\/span>Use HubSpot\u2019s free email marketing software<\/a> to easily create a high-quality welcome email sequence like the ones featured below.<\/p>\n <\/a> <\/p>\n If you\u2019ve ever clicked unsubscribe after a bland \u201cThanks for joining\u201d message, you already know the pain of a wasted welcome email. Your first message should do more than wave hello; it should prove your value.<\/p>\n Start with the feature (what they get), follow with the benefit (why it matters), and end with the advantage (why it\u2019s better than other options). This structure isn\u2019t just tidy, it\u2019s persuasive. The goal? Make subscribers feel like they\u2019ve just made a smart decision by joining your list. Because they did.<\/p>\n Pro tip:<\/strong> Use real user language from surveys or reviews when describing the benefit. It keeps things grounded and customer-centered \u2014 plus, it\u2019s more likely to resonate.<\/p>\n No one wants to feel like they just got an automated shrug from a robot. Your welcome email should sound like you: warm, real, and human. Even if your brand skews corporate, this is the time to relax your tie and let your personality peek through. A touch of humor? Yes. A short anecdote or \u201chere\u2019s what drives us\u201d? Even better. The tone should feel like your best salesperson just slid into the inbox with a smile, not a pitch.<\/p>\n Pro tip:<\/strong>\u00a0Read it out loud before sending. If it sounds like something you\u2019d never say in real life, rewrite it. The inbox has zero tolerance for blandness.<\/p>\n This is where you get ahead of the \u201cWait, why am I getting this?\u201d moment. Be explicit: How often will they receive email from you? What kind of content will you send them? When can they expect the next one?<\/p>\n Setting expectations upfront builds trust and reduces unsubscribes, not to mention that it saves you from the wrath of subscribers who feel spammed after two perfectly normal messages. The more transparent you are, the more control the reader feels they have. That\u2019s a good thing.<\/p>\n Pro tip:<\/strong> Use a short bulleted list or a bolded section header like \u201cHere\u2019s what to expect\u201d so even scanners catch it.<\/p>\n If your welcome email doesn\u2019t include a clear next step, you\u2019re leaving engagement on the table. Whether it\u2019s reading a blog post, filling out a preference center, or grabbing a freebie, every welcome email should include a single, strong call-to-action (CTA).<\/p>\n Make it prominent, persuasive, and \u2014 here\u2019s the kicker \u2014 bulletproof<\/a>. Meaning: Don\u2019t rely on images. Use HTML-styled buttons that still display if images are blocked (which, by the way, they often are).<\/p>\n Pro tip: <\/strong>Treat your CTA like a headline. Make it benefit-driven (\u201cGet your first wellness tip\u201d) instead of directive (\u201cClick here\u201d).<\/p>\n Your subscribers are reading emails on phones, tablets, and desktops. That welcome email has to look good everywhere<\/a>. Use fluid layouts, mobile-first coding practices, and test your design on multiple screen sizes. At the very least, make sure fonts are legible and buttons are tappable. Because nothing kills a first impression like a pinched-zoom scroll-fest.<\/p>\n Pro tip: <\/strong>Run your email through a mobile preview tool or test in multiple email clients before sending. What looks great in Gmail might look broken in Outlook (sigh).<\/p>\n <\/a> <\/p>\n So, what does a great welcome email look like?<\/p>\n I\u2019ve collected some standout welcome message examples that include confirmation messages, thank you emails, and offer templates to help you with your customer onboarding process from start to finish \u2014 and make a great impression along the way.<\/p>\n While many subscribers click submit to solve a problem, positivity is key in a welcome email. This org supports women on their path to wage equality.<\/p>\n It could be tempting for this email to start with emotionally charged language or statistics that show how big a problem the gender pay gap is.<\/p>\n Instead, PepTalkHer shows its understanding of its target audience<\/a>. This email centers on the support, value, and overall awesomeness of the community.<\/p>\n It also adds useful links to social media and website channels. This helps jump-start each signup\u2019s journey.<\/p>\n What I like: <\/strong>I think it\u2019s amazing that this email\u2019s priority is placed on the benefits it brings to the reader. This creates a sense of belonging and encourages long-term engagement.<\/p>\n There\u2019s nothing quite like a personal welcome email to make an impression on new subscribers. I believe that good writing is good thinking, and this welcome email is a great example of that idea.<\/p>\n This message reads authentic, kind, and curious. It uses direct language, easy-to-read paragraphs, and simple CTAs. This shows every subscriber what they\u2019re getting into with their subscription and leaves them excited for more.<\/p>\n What I like: <\/strong>This email is more of a personal letter from the founder and less of a welcome email. That\u2019s what makes it stand out and appealing to the reader.<\/p>\n I think powerful graphics are a great way to make a strong first impression.<\/p>\n After signing up for skincare brand Oui the People\u2019s mailing list, the welcome email that hits your inbox makes a gorgeous visual statement that shows the brand\u2019s vision and personality. Then, it uses bold type to make a compelling offer.<\/p>\n The copy that follows not only matches but amplifies the vibe of the opening image.<\/p>\n \u201cTogether, we\u2019re going against the grain of traditional beauty to create (damned good) products that feel like they were designed just for you and all of your glorious complexity. Life-changing, not you-changing.\u201d<\/p>\n The one-two punch of graphics, CTA, and copy makes this welcome email difficult not to engage with.<\/p>\n What I like: <\/strong>I love how the powerful and poetic copy perfectly complements the email\u2019s visuals, reinforcing the brand\u2019s unique vision and values.<\/p>\n From the subject line down to the conversational tone in the email body, the welcome email above keeps it friendly and simple, so the focus stays on the introductory video inside.<\/p>\n Monday.com is a task management tool for teams and businesses. The welcome email you receive when you sign up makes you feel like a CEO because Roy Man is speaking directly to you.<\/p>\n What I like: <\/strong>I love how the email even personalizes the opening greeting by using the recipient\u2019s first name, which is well known for increasing email click-through rates<\/a> (especially if the name is in the subject line).<\/p>\n In my experience, the more you can make your email sound like a one-on-one conversation between you and your subscriber, the better.<\/p>\n If you have just so many details that you need to inform your new customer about, follow Monday.com\u2019s lead and embed a video rather than spelling them all out in the email itself.<\/p>\n Let\u2019s face it: The internet-using public is constantly bombarded with prompts to sign up for and subscribe to all sorts of email communications.<\/p>\n So, as a brand, when someone takes the time to sift through all the chaos to intentionally sign up for your email communications, it\u2019s a big deal.<\/p>\n To acknowledge how grateful they are to the folks who actually take their time to subscribe, Kate Spade uses a simple but effective tactic with their welcome emails. They say \u201cThank You\u201d in big, bold lettering.<\/p>\n What I like: <\/strong>To be honest, I am a big fan of what this email looks like. The envelope graphic \u2014 which virtually simulates the joy of receiving a physical thank you note \u2014 is a nifty and visually appealing way to draw attention to the email.<\/p>\n Munk Pank\u2019s welcome email is the story of why the company was founded. This is a healthy snack store founded by a husband and wife.<\/p>\n In their welcome email, they mention that they started the company because they never seemed to find nutritious snacks to keep them energized and on the go.<\/p>\n In my opinion, this is an excellent version of a welcome email. The brand lets its customers know they can relate to the problems they\u2019re facing and that they\u2019ve been there. This helps in building trust and relatability.<\/p>\n It also gives customers a peek into what they should expect from their products.<\/p>\n The email ends by sharing the company\u2019s mission to help them live a healthy lifestyle.<\/p>\n I also like how this welcome email lets subscribers know that they\u2019re joining a tribe that is concerned about their healthy eating and lifestyle, a mission that goes beyond snacks.<\/p>\n What I like: <\/strong>A personal message from the founder gives the product a face and acknowledges the brand\u2019s dedication to making people\u2019s lives healthier.<\/p>\n Who Gives a Crap is an organization that sells organic toilet paper, and they\u2019re passionate about it. I found their welcome email to be equally fun and informative.<\/p>\n They state all the reasons why you should opt for organic and eco-friendly products. Then, they sweeten the pot (pun intended) by noting that they donate 50% of their profits to global sanitation projects.<\/p>\n The email reminds the buyer that they still get the toilet paper at the same price they do in the supermarket. It also has a compelling CTA in its welcome email: 10% off its products for people who subscribe to its email list.<\/p>\n The company added its \u201cShop Now\u201d button for convenience, so if readers are convinced to buy, they can do so in one click.<\/p>\n What I like: <\/strong>I like that the email is written entirely in a playful tone while the message is extremely clear about the company\u2019s nature-friendly principle and donation policy.<\/p>\n This creates a message that is both fun and informative, and it becomes something that someone will remember for a long time if it is their first experience with the business.<\/p>\n SAXX Underwear specializes in men\u2019s underwear, and its welcome email is very catchy and creative.<\/p>\n The subject line, \u201cWelcome to you and your balls,\u201d is just a taste of how the company uses a humorous and relatable tone to connect with its audience.<\/p>\n Their welcome email is visual, too. It demonstrates their comfort guarantee with images of models wearing their boxers. The welcome email also gives a 10% off code for first-time buyers and directs them to their store.<\/p>\n To me, what really stands out in the SAXX Underwear welcome email is the tone of the copy and the careful yet bold and catchy choice of words.<\/p>\n What I like: <\/strong>I\u2019m impressed by the sincerity of the brand in the first email when it presents the refund policy.<\/p>\n Knowing that they can return the product very easily if they are not fully satisfied with the brand\u2019s items makes the customers who are choosing a product for the first time feel more confident, and as a result, they might try the products.<\/p>\n When you sign up for InVision\u2019s free prototyping app, the welcome email makes your next step very clear.<\/p>\n To guide people on how to use InVision\u2019s app, the company\u2019s welcome email doesn\u2019t simply list out what you need to do to get started. Instead, it shows you what you need to do with a series of quick videos.<\/p>\n Given the visual, interactive nature of the product, this makes a lot of sense.<\/p>\n What I like: <\/strong>I find this welcome email particularly helpful. In fact, it offers a step-by-step guide to further interactions. This highlights the user-friendliness that the company provides, along with the smooth onboarding process.<\/p>\n Inbound attracts business professionals from all over the world. I believe that is the reason why its event confirmation email is simple and easy to follow, with useful links for event information, help, and accessibility.<\/p>\n Keep scrolling, and you\u2019ll see even more useful additions, like:<\/p>\n What I like: <\/strong>I like how this all-in-one approach of the welcome email ensures that even if people who wish to attend only see one email, it will include everything they need.<\/p>\n Nonprofit marketing<\/a> can be a challenge, but this email sheds light on endless possibilities. In this welcome email, donors to Creative Capital get a healthy dose of inspiration.<\/p>\n The email begins with a striking GIF that combines the work of supported artists with bright thank-you messages. It continues with a poetic message about the types of artists the org supports.<\/p>\n This is a chance to inspire every donor. It reminds them who their donation is supporting and why that action has massive value.<\/p>\n What I like: <\/strong>I really like how the animated GIF at the email\u2019s beginning does all that to catch the attention and set the tone for the rest of the message.<\/p>\n Frequent shoppers can end up in more loyalty programs than they can count, so it\u2019s important for these welcome emails to stand out and show off a big offer.<\/p>\n From the start, this email focuses on concrete rewards. Then, it gives a clear explanation of Baltic Born\u2019s reward system. It continues with a button that compels the recipient to get more points.<\/p>\n And, the monochromatic design is attractive but not distracting or overwhelming, making it easy to read on mobile devices<\/a>.<\/p>\n What I like: <\/strong>The effective part of the email is that it tells everything about the loyalty program in a straightforward way and gives easy guidelines on how to get the points.<\/p>\n This makes it easy for me to engage with the brand and feel rewarded for my loyalty.<\/p>\n <\/a> <\/p>\n Need help getting your welcome email efforts off the ground? I\u2019ve got you covered with free welcome message templates<\/a> that streamline the connection process.<\/p>\n
<\/a><\/p>\n\n
What is a welcome email?<\/h2>\n
The Components of an Impressive Welcome Email<\/h2>\n
<\/p>\n1. Clear Value Statement (Features \u2192 Benefits \u2192 Advantages)<\/h3>\n
2. Warm, On\u2011Brand Tone<\/h3>\n
3. Expectation\u2011Setting (What\u2019s Next)<\/h3>\n
4. Engaging, Bulletproof Call\u2011to\u2011Action<\/h3>\n
5. Responsive Design Awareness<\/h3>\n
Examples of Standout Welcome Emails<\/h2>\n
1.\u00a0PepTalkHer<\/a><\/strong><\/h3>\n
Type of Welcome: Confirmation<\/h4>\n
<\/p>\n2.\u00a0Swipe Files<\/a><\/strong><\/h3>\n
Type of Welcome: New Customers<\/h4>\n
<\/p>\n3.\u00a0Oui the People<\/a><\/strong><\/h3>\n
Type of Welcome: Discount Code<\/h4>\n
<\/p>\n4.\u00a0Monday.com<\/a><\/strong><\/h3>\n
Type of Welcome: Video<\/h4>\n
<\/p>\n5. Kate Spade<\/a><\/strong><\/h3>\n
Type of Welcome: Thank You<\/h4>\n
<\/p>\n6. Munk Pank<\/a><\/strong><\/h3>\n
Type of Welcome: About Us<\/h4>\n
<\/p>\n7.\u00a0Who Gives a Crap<\/a><\/strong><\/h3>\n
Type of Welcome: Product Story<\/h4>\n
<\/p>\n8. SAXX Underwear<\/a><\/strong><\/h3>\n
Type of Welcome: Free Gift or Offer<\/h4>\n
<\/p>\n9.\u00a0InVision<\/a><\/strong><\/h3>\n
Type of Welcome: Product Demo<\/h4>\n
<\/p>\n10.\u00a0<\/strong>Inbound<\/a><\/strong><\/h3>\n
Type of Welcome: Event Signup<\/h4>\n
<\/p>\n\n
11.\u00a0<\/strong>Creative Capital<\/a><\/strong><\/h3>\n
Type of Welcome: New Donor<\/h4>\n
<\/p>\n12.\u00a0<\/strong>Baltic Born<\/a><\/strong><\/h3>\n
Type of Welcome: Customer Loyalty<\/h4>\n
<\/p>\nWelcome Email Templates<\/h2>\n